Dental IT Support
Project Summary
I Need A Techie seamlessly transitioned RyanEndo’s IT infrastructure from their former provider—conducting a full audit, securing credentials, and ensuring zero downtime. Within 24 hours, all systems were stable, secure, and fully operational, with immediate support and proactive monitoring in place to enhance performance and reliability moving forward.
Project Information
Project Overview
Overview: RyanEndo IT Transition – Seamless Takeover from Previous Provider
When RyanEndo assumed IT management for the client, we executed a smooth, secure, and transparent transition from the previous IT provider. Our process included:
- Full Infrastructure Audit: Documented all hardware, software, network configurations, and user accounts.
- Secure Data & Credential Handoff: Coordinated access transfers with proper authorization, resetting credentials where needed to ensure security.
- Minimal Disruption: Scheduled migration during off-hours and maintained all critical systems (email, file shares, printers) without downtime.
- Immediate Support Continuity: Provided same-day onboarding, assigned a dedicated technician (Sina Enayati), and restored full user functionality within 24 hours.
- Proactive Optimization: Identified outdated systems, applied security patches, and implemented monitoring to prevent future issues.
Thanks to our structured onboarding, the client experienced zero data loss and gained a more responsive, reliable IT partner from day one.
Additionally, I Need A Techie installed, set up, and configured all IT equipment at the brand-new office in Walnut Creek.Managed by I Need A Techie – now proudly supporting RyanEndo’s technology needs.
Barb Hooper
I Need A Techie delivered flawless IT setup and support—professional, responsive, and detail-oriented. Our Walnut Creek office was up and running smoothly from day one. Highly recommended!
