Patient, In-Home Tech Support Designed Just for Seniors
Technology should make life easier—not more frustrating. At I Need A Techie, we offer gentle, one-on-one tech support for seniors in the comfort of your home. Whether you’re learning to video-call your grandkids, setting up email, or troubleshooting your iPad, our patient technicians explain everything slowly, clearly, and without judgment. No prior tech experience needed.
Common Tech Challenges We Help With
We hear these questions every day—and we’re happy to help:
- “How do I use Zoom or FaceTime to see my grandchildren?”
- “Why won’t my email send photos from my phone?”
- “Is this pop-up a scam? How do I stay safe online?”
- “Can you show me how to text or use my new smartphone?”
- “My tablet froze—what do I press?”
What Makes Our Senior Tech Support Different?
- 🕒 We take our time – No rushing, no pressure
- 🏠 In-home service – Learn on your own devices, in your own space
- 🗣️ Plain English only – We avoid confusing tech terms
- 📞 Easy to reach – Just text or call us at 925.297.4404
- ❤️ Trusted by families – Many clients are referred by adult children
Popular Services for Seniors
- Video calling setup (Zoom, FaceTime, Google Meet)
- Email & photo sharing tutorials
- Smartphone & tablet basics (texting, apps, settings)
- Online safety & scam prevention
- Medical alert & telehealth device support
- Large-print keyboard setup & accessibility features
“After an hour with my technician, I finally understand how to see my grandkids on my iPad. He was so kind and never made me feel silly for asking.” — Martha, 78
Let Us Help You Stay Connected
You deserve to enjoy the benefits of technology—without the stress. We’ll help you feel confident using your devices so you can stay close to family, manage appointments, and explore new hobbies online.
Call or Text I Need A Techie Today
Serving seniors in Walnut Creek, Concord, Pleasant Hill, and surrounding communities with calm, compassionate tech help.